Reliable IT is now critical to teaching, learning and safeguarding, with classroom technology embedded into everyday lessons, communication, and school operations. Modern schools depend on secure networks, classroom devices, MIS systems, cloud platforms like Microsoft 365, and compliant filtering and monitoring to keep pupils safe online. Link Network Solutions provides education-focused IT support for schools and academies across Northamptonshire, keeping systems stable, secure and ready for learning.
When IT works reliably, teachers can focus on delivering engaging lessons instead of battling logins, slow devices or dropped connections. Well-managed infrastructure and responsive support reduce lost learning time, help keep MIS and assessment systems available when staff need them, and support smooth communication with parents and carers.
Stop small issues becoming downtime with preventative monitoring, maintenance and patching—backed by a helpdesk that fixes problems properly, not temporarily. You’ll see fewer repeat tickets because recurring faults are addressed at the root cause as part of ongoing service, not left to “happen again”.
When users need help, support should be simple to access and quick to resolve—without waiting days for an engineer to attend site. Remote-first support is commonly positioned as a fast, efficient way to troubleshoot and fix issues wherever users are. When on-site is necessary, it’s an escalation path—not the default.
IT support today must protect users and data as well as keep devices running, so security and resilience need to be built into day-to-day support. Managed services commonly include data backup strategies to support business continuity and recovery.
Education environments have unique demands: lessons must start on time, teachers need systems that “just work”, and leaders must meet strict safeguarding and data protection duties. Your IT has to balance classroom flexibility, tight budgets, and robust security—from filtering and monitoring to protecting pupil data in MIS and cloud platforms.
Unlike many commercial settings, schools have tightly timetabled days where even a short outage can disrupt multiple classes and create supervision challenges. Teachers move between rooms, share devices and rely on a mix of interactive screens, laptops, tablets and cloud tools, so IT needs to be reliable, simple to use and consistent from classroom to classroom.
At the same time, school leaders must evidence that they have appropriate technical controls in place to meet safeguarding and data protection expectations, including DfE filtering and monitoring standards and the requirements in Keeping Children Safe in Education. That means IT must support age-appropriate filtering, effective monitoring, secure user access, and strong protection of sensitive data in MIS, finance systems and cloud platforms—without making everyday teaching more difficult or exceeding already-stretched budgets.
Fast, friendly support for everyday user issues—email, logins, printer problems and “it’s not working” requests.
Support for classroom PCs, interactive panels, devices and software used in lessons, so teachers can get started quickly and minimise lost learning time.
Support for Exchange, Teams, OneDrive and SharePoint—plus user management and ongoing optimisation.
Practical protection for SMEs: device security, patching, secure configurations and sensible access control.
Advice and delivery for projects such as WiFi upgrades, device refreshes, server/cloud migration, or preparing for Ofsted/IT reviews.
Support for web filtering and monitoring platforms that help schools meet DfE filtering and monitoring standards and KCSIE online safety expectations.
We start with a discovery call and an on-site IT review to understand your network, devices, MIS, cloud platforms and safeguarding systems, so support is based on facts, not assumptions. Structured assessments like this are widely recommended when onboarding managed IT services.
Confirm goals, pain points and key contacts (SLT, business manager, safeguarding leads).
Review classroom devices, Microsoft 365/Google Workspace, backups, filtering and monitoring.
Next we onboard your school and document what matters, so issues are resolved faster and every engineer can support you consistently. Clear documentation and scope-setting are highlighted as core parts of effective managed services onboarding.
Create an asset list, key configurations, access details and support procedures.
Agree support channels, priorities and term-time response targets, including safeguarding escalation routes.
Once onboarding is complete, staff gain access to the helpdesk and proactive monitoring and maintenance begin. Good onboarding practice emphasises clear communication so users know exactly how to request support.
Remote-first support for everyday issues, with on-site visits scheduled around the school day to minimise disruption.
Monitoring and maintenance to reduce downtime and prevent repeat faults from affecting lessons.
We hold regular reviews with SLT or business managers to keep IT aligned with your school improvement and safeguarding priorities. Ongoing check-ins and review cycles are commonly recommended to demonstrate value and adjust service as needs change.
Termly or half-termly review options, depending on the size and complexity of your school.
Roadmap of improvements across security, reliability, online safety and classroom experience.
We provide ongoing Education IT Support for schools in Kettering, helping lessons start on time with reliable networks, devices and classroom technology. Our local presence means faster on-site assistance when issues can’t be fixed remotely.
In Northampton, we support primary, secondary schools and academies with managed IT services tailored to teaching and safeguarding. From Microsoft 365 and MIS systems to WiFi and filtering, we help keep school IT secure, stable and ready for learning.
We work with schools in Wellingborough that rely on dependable IT for day-to-day teaching and administration. Our education-focused support combines friendly helpdesk for staff with proactive maintenance to reduce downtime and protect valuable learning time.
Schools in Corby benefit from IT support that understands busy classrooms and shared devices. We help keep networks, laptops, interactive screens and online learning platforms running smoothly, with clear priorities when issues affect lessons or safeguarding systems.
In Daventry, we support growing schools and academies with practical Education IT Support—covering staff and pupil devices, Microsoft 365, MIS and safeguarding technology. Our goal is to provide reliable IT foundations so leaders can focus on pupils and outcomes.
Schools in Rushden rely on our IT support for fast help when problems arise and ongoing maintenance in the background. With local engineers and remote-first troubleshooting, we provide a dependable long-term IT partner for your education environment.
